Bob Pion Buick GMC is excited to announce the promotion of Sara Kapinos to Business Manager. A dealership is only as good as the people who manage it. When the position became available, the team knew Sara was the perfect fit.
Kapinos had been with Bob Pion Buick GMC for six and a half years before leaving for a career in private school admissions. In 2015, Kapinos returned to the dealership where she has continued to thrive. “Sara always had a special connection to the customers. With this promotion, she will be able to continue to build those connections, as well as develop the staff into a cohesive team” shares Rob Pion, grandson of founder Bob Pion.
In an industry dominated by men, Sara stands out for all the right reasons. This is an even bigger challenge for her as she is only 4 feet, 11 inches tall. “I would say I surprise people,” she laughs, “I mean a guy will come in looking for a super powerful truck and think ‘how can this little lady help me find what I am looking for’ and before you know it we’re chatting horsepower and torque.”
As the new Business Manager, Kapinos will be managing the whole sales operation. This will not only include looking at sales strategies and training the staff, but she will continue to develop long-term customer relationships. “I get excited by being able to help someone get what they truly want when they have a need for a vehicle, without all the runaround”, she shares. Kapinos, a Chicopee native, is a proud Mom to eleven-year-old Ava and thirteen-year-old Evan.